Understanding Petloss Course

Our course calls on over 40 years of experience supporting bereaved pet owners and the experience of veterinary professionals from the UK’s leading practitioners.

Each module takes approximately 30 minutes to complete. Participants will learn:

  • Effective communication techniques
  • Provide excellent end-of-life services
  • Techniques to support good mental health

Module 1 – Love, loss, and grief

Course length: approx 30 minutes

By completing this module, you will have an understanding of emotional attachments and their influence on feelings of grief.

This module introduces the Attachment Theory of John Bowlby and Mary Ainsworth, cultural differences, and how the theory explains our relationships with our pets.

Module 2 – Reactions to grief and complicated grief

Course length: approx 30 minutes

You will learn about different forms of grief including:

  • Disenfranchised grief
  • Secondary grief
  • Complicated grief

After completing this module, you will be able to talk confidently with your clients about how they are feeling and to identify those at risk of developing complicated grief, and advise on sources of support.

Module 3 – Compassionate communication

Course length: approx 30 minutes

You will learn how effective communication can help support clients including those facing the difficult decision to euthanase their pet. The course introduces different communication styles and techniques.

Supporting pet owners in your practice starts with understanding yourself, your morals, ethics and experience around grief and loss. Being able to discuss and advise on end-of-life decisions is much harder if you do not have this self-knowledge.

Module 4 – Introducing a bond-centred euthanasia

Course length: approx 30 minutes

You will cover a number of important areas surround good end-of-life care. It is not what you say during pet euthanasia, it is how you make your clients feel that creates a lasting impression. By completing this module you will learn:

  • The benefits of hospice and palliative care
  • How to support owners whilst monitoring their pet’s quality of life
  • Natural death vs euthanasia
  • The benefits of a bond-centred euthanasia process

Module 5 – Other euthanasia scenarios

Course length: approx 30 minutes

You will learn how you can overcome objections to implementing a bond-centred euthanasia process. You will also learn about other euthanasia scenarios including home euthanasia and considerations during unplanned euthanasia.

Finally, in this module, you will learn about caring for the deceased pet, what options are available for the pet’s final journey and what memorial options are available.

Module 6 – Compassion fatigue

Course length: approx 30 minutes

You will learn about the emotional price all healthcare workers including veterinary professionals pay when exposed to the emotions of your clients.

This module covers:

  • The causes of compassion fatigue
  • Warning signs and symptoms of compassion fatigue
  • Practical steps you can take to prevent compassion fatigue
  • Sources of support and treatment options